The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. New Life Home Design and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if New Life Home Design believes that customer conduct violates applicable law or is harmful to the interests of New Life Home Design and its subsidiaries.


  • Privacy Policy
  • New Life Home Design use of personal information that you may submit to New Life Home Design through this Web site is governed by the New Life Home Design Privacy Policy.


  • Consumer Agreement
  • Consumer agrees to pay for all orders placed either by telephone, fax, or email. Consumer agrees to pay and uphold all policies in regards to credit card transactions.


  • Shipping & Delivery
  • At this time, New Life Home Design offers FREE DELIVERY on all purchases and delivers only to; San Diego County and Orange County (California). Delivery consists of delivery to your home or office with customers assisting the driver in carrying items into their homes. Please inform us of any and all interior/exterior obstacles that would prevent easy access to your residence such as tight walkways, stairs, parking restrictions etc. Also, if you are unable physically to assist the driver, please let us know when you place your order.
    All items purchased from New Life Home Design are new and sealed in factory packaging, and may require light assembly. Delivery does not include setup or assembly of the items. Setup and assembly is available for an additional fee which is determined by the item purchased.
    Please contact a New Life Home Design representative for more information.


  • Sales Tax
  • New Life Home Design charges CA sales tax of 8.75% for merchandise ordered on this Web Site.


  • Warranties
  • We provide a manufacturer's warranty on all items up to 45 days from the invoice date. This covers all manufacturers? defects within 45 days of delivery but does not cover damage resulting from misuse like exposure to extreme temperature, negligence, wrong assembly, accidental wear and tear, unauthorized repair, etc. The item must be disassembled and must be accompanied by the original packaging for all returned or exchanged merchandise.

    If an item ordered is out of stock or has been discontinued, the customer will be given the option of a full refund or 10% off an in-stock item.



  • Return Policy
  • Due to the nature of online shopping, color variations and textures can be different due to settings on customer computer screens. However, before signing the invoice, if the item is not to your satisfaction we will cancel the order and refund any charges or payments.

    If you want to exchange the item for a different item, you may reorder and any difference in price will either be charged or credited to you depending on the price of the new item(s)

    After signing the invoice, all exchanges or returns must be made within 3 days and will be assessed a 20% restocking fee, unless the return is due to a manufacturing defect. All items must be disassembled and and in original packaging, just as the item was received. A New Life Home Design representative will schedule a pickup date as soon as possible. Refunds will be given in the same form as payment was received.



  • Store Hours
  • Customer service is available 7 days a week 10am - 6pm.


  • Miscellaneous

  • 1. Where is your store or showroom located?
    • We are an online store. You may shop us online & have your order delivered to your location.

    2. When do I pay for my order?

    • Shop online and add items into your shopping cart. All Visa and Master Card orders are processed at the time of placing your order online. All other orders (cash and checks) are due on delivery (COD).

    3. What forms of payment do you take?

    • We accept cash, personal and business checks, Visa, & Master Card.

    4. How soon can I have my items delivered? Does delivery include setup?

    • We currently deliver within San Diego & Orange County for a flat rate of $25.00 per order. Most orders are delivered within 48 hours. Special requests for expedited (same day delivery) are accepted and full filed when possible. When placing your order you will be given an estimated delivery date.
    • Most items come boxed and require simple assembly. Set-up and assembly can be arranged for an extra fee. Please specify this request when placing your order.

    5. What type of material is the furniture you carry made out of?

    • Most of the furniture we carry is made from solid wood oak, birch, pine, & rubber wood. Some items also contain a mixture of processed and pressed woods. Fabric items include microfiber, chenille, velvet, top-grain leather, & bycast leather. To inquire about a specific item please contact a representative with the stock number.

    6. What exactly is Bycast Leather?

    • Gaining popularity on more contemporary frames in recent years, Bycast Leather is desired for its unique shine and easy care. It is a combination of natural leather hides processed and bonded to a man-made surface covering and then coated with a thick layer of polyurethane. In addition to the highly desirable ?shiny? look, the coating helps prevent scratching, gives it a higher resistance to sunlight fading and is an excellent dirt-repelling surface. Bycast can be a top grain or split hide but in either case it is ironed very smooth to remove most of the natural graining. To clean, simply use a damp towel. Heat from a hairdryer can be used to remove light scratches.

    7. Why should I buy my furniture from New Life Home Design?

    • We have been in the business since 2004 and have a solid record of selling quality furniture at affordable prices.
    • We offer personalized service as we are family owned & operated.
    • We deliver all orders quickly to your home or business.
    • We offer convenient payment options including a 10% Military Discount.
    • Satisfaction Guarantee / Exchange Policy

    8. How do I place my order?

    • Shop online, add items into your shopping cart, complete and print your order, and call it in to: (760) 315-7059. A representative will set up a convenient delivery date and time.

    9. I opened my order and one of my items was damaged. What do I do?

    • Please email or call our customer service with your order number, the model number of the damaged merchandise, and your contact information. A representative will schedule a convenient date and time to exchange the item(s). Your satisfaction is important to us!